Training for the proper handling of organic products should be a part of the in-store training that all employees receive when hired or starting to work in a specific department that handles organic products. It is very difficult if not impossible for the retail store to properly handle organic products without the cooperation of all employees.  



Training of employees about what organic food is and how certification works will also help them answer questions from customers. When consumers understand what organic food is, more organic food is likely to be sold. The checklists and exercises developed in this manual can help effective training of retail store employees in the proper handling of organic products. Management is responsible for employees understanding of how to handle organic products.